An API is an agreed way for one piece of software to ask another for data or to send it an instruction. When your tools have APIs, they can share information without people copying it by hand.
What integration can remove
- Re-typing orders from a store into an accounting tool
- Checking three dashboards to answer one customer question
- Waiting for a weekly export to see current numbers
Before integrating a third-party service
- Confirm the provider publishes an API and read its limits and pricing
- Check how authentication works and where credentials will be stored
- Plan for failures: what happens when the other service is slow or down?
- Decide who is notified when a sync fails
Integrations are not finished at launch. Providers change their APIs, so budget for light monitoring and occasional updates.
Related service: API Development & Integration
Secure, well-documented APIs and third-party integrations that let your applications talk to each other.
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